BizBot

Tool Category: <span>Sales & Support Tools</span>

Help Scout

Help Scout is a shared inbox and help desk that keeps support feeling like ordinary email, not ticketing. Best for small teams outgrowing a shared Gmail account.

LiveChat

LiveChat is a live chat widget and agent workspace for answering website visitors in real time. Suits small sales or support teams that can staff chat in work hours.

Freshdesk

Freshdesk is a help desk that turns incoming email, chat, phone and social messages into trackable tickets. Best for teams that need SLAs, routing and reporting.

Drift

Drift is a conversational marketing platform that turns site visitors into sales chats and booked meetings. Salesloft is winding it down, so plan an exit.

Zendesk

Zendesk is a customer service platform that turns email, chat, phone, messaging and social into one ticket queue. Best for support teams of about five agents up.

Quicklead

Quicklead is a cloud-based LinkedIn automation tool that runs multi-step outreach campaigns. LinkedIn does not permit automation, so accounts carry real risk.